Here you will find answers to the most frequently asked questions about. materials, bonding methods and all technical information. Information about orders, their tracking is available in the tab Your account.
Individualized product customization
What products can be tailored to individual requirements?
The products we offer in the Dekorillo store are made in our own machinery, so it is possible to customize them to meet individual customer requirements. Personalization can be done within almost all products in our store. Customization primarily includes preparation for a specific size, this applies to wallpaper, wall stickers and posters. In addition, it is possible to make changes in the color scheme and layout of the graphics of individual products. For personalization in this area, please email sklep@dekorillo.pl.
Can I order wallpaper with a pattern to match the bevel, knee wall, trim (wainscoting)?
With the ability to purchase wallpaper by the square meter, it is possible to adjust the size to almost any wall dimension, including a wall with a slant, a knee wall, or a paneling (wainscoting). This allows customers to purchase wallpaper in the quantity they need, and this translates into both financial savings and care for the environment (we do not create unnecessary waste). For details, please inquire via email: sklep@dekorillo.pl or by phone at. 576 932 272.
Can I change the color of the design on a wallpaper, sticker or poster?
It is possible to personalize selected wallpaper designs, wall stickers and posters. To determine the possibilities for a specific design, please email: sklep@dekorillo.pl.
How much does it cost to customize a product?
We do not charge additional fees for customizing wallpaper for a specific wall size or preparing a visualization.
Wallpaper
What material is wallpaper printed on?
There are three types of wallpaper to choose from:Fleece Wallpaper – Smooth and Ecological Our fleece wallpaper is a high-end ecological breathable, PVC-free material.
Made of cellulose- fleece material with a weight of 190g/m², it provides easy application and exceptional dimensional stability, which makes the wallpaper resistant to tearing.
- Surface: matte and smooth, resistant to cracks and scratches.
- Eco-friendly: manufactured from environmentally friendly materials, FSC certified and CE marked according to EN 15102:2007+A1:2011.
- Safety: it has a fire classification (class C – s1, d0) for unprinted and printed material, which means it is flame retardant.
- Production: product manufactured in the EU, meeting the highest quality standards.
- PZH approval: a guarantee of safety and hygiene.
Canvas Structured Wallpaper – Fleece with Vinyl Coating Canvas textured fleece wallpaper is an extremely durable material that combines an elegant, deep matte surface with high resistance to dirt and scratches.
Thanks to its canvas (canvas) structure, it is ideal for rooms that require durable and easy-to-maintain decorations.
- Surface: canvas texture, deep matte, elegant and durable appearance.
- Resistance: high resistance to dirt, can be cleaned with a damp cloth.
- Material: vinyl-coated interlining with a weight of 350g/m².
- Application: easy to apply, with high dimensional stability and tear resistance.
- Light resistance: high resistance (>7 on the wool scale).
- Safety: flame retardant certificate in accordance with EN 13501-1 (class: B-s2, d0).
- Production: manufactured in the EU, meeting strict quality standards.
Premium Fabric Wallpaper – Eco-Friendly and Durable Our premium fabric wallpaper is a premium eco-friendly product that stands out for its exceptional durability and ease of application.
Ideal for those who are looking for an elegant yet practical solution that provides a long-lasting effect.
- Material: eco-friendly 270g/m² polyester, very durable and resistant to damage.
- Application: extremely malleable structure for simple application, dimensional stability and tear resistance.
- Surface: fine matte texture of the fabric, giving the interior an elegant character.
- Resistance: high stain resistance, cleanable.
- Safety: certified as flame retardant (M1 / B1 / B-s2,d0), compliance with EN 71-3.
- Ecology: Oekotex and A+ certifications, confirming ecological production, and a product from the Resource Program, guaranteeing ecological and economic efficiency.
- Production: manufactured in the EU, in accordance with the highest standards.
What is the difference between wallpapers?<br /> What to follow when choosing one?
Differences between Fleece, Structured Canvas and Premium Fabric Wallpapers Each of these wallpapers is distinguished by different features that make them suitable for different applications, and the choice depends on your needs and aesthetic preferences.
- Fleece Wallpaper – Smooth and Ecological.
- Surface: smooth, matte, ecological.
- Material: interlining (cellulose + polyester) without PVC, weight 190g/m².
- Resistance: breathable material resistant to cracks and scratches.
- Application: easy application, dimensional stability, flame retardant material.
- Application: ideal for those looking for a smooth, eco-friendly solution with a minimalist design.
- Structural Wallpaper – Canvas
- Surface: canvas (canvas) structure, deep matte.
- Material: vinyl-covered interlining, weight 350g/m².
- Resistance: very durable, washable, stain resistant and easy to clean.
- Application: dimensionally stable, easy to apply, resistant to tearing.
- Application: for those looking for a wallpaper with a distinctive texture and high durability, great for rooms exposed to dirt.
- Fabric Wallpaper – Premium
- Surface: fine matte texture of the fabric.
- Material: eco-friendly polyester, 270g/m² weight.
- Resistance: highly durable, stain-resistant, cleanable, eco-friendly and certified.
- Application: extremely malleable material for easy application, dimensional stability, tear resistance.
- Use: a luxurious choice for those who are looking for an eco-friendly, certified premium wallpaper with a soft fabric texture.
Key differences:
- Surface: smooth (interlining), textured (Canvas), fabric (Premium).
- Material: cellulose interlining (Fleece), vinyl interlining (Canvas), polyester (Premium).
- Weight: 190g/m² (Fleece), 350g/m² (Canvas), 270g/m² (Premium).
- Stain resistance: highest in Canvas and Premium (washable), moderate in interlining.
- Price: smooth ecological wallpaper (interlining) and structured canvas wallpaper (interlining with vinyl coating – 129,90/m2.
Premium fabric wallpaper (polyester fabric) – 159,90zł/m2.
The choice depends on the desired texture, strength and environmental preferences.
How to order a m² wallpaper through a calculator?
All wallpapers are sold by the square meter. To make an order for a specific size, select the basic parameters in the product card, ie: Type of product (fleece wallpaper or on polyester fabric), Width of solid (Width 50cm or width 100cm), Size of pattern (fine pattern or large pattern). After selecting all the options below, the area calculator is activated, where you need to enter the dimension of our wall. Dimensions for width are given in 0.5m increments, and for height in 0.1m increments. The minimum value for width is 0.5m, while for height it is 1m. In the field next to the “Add to cart” button, we specify the effort, i.e. if we have one wall to be wallpapered with the dimensions specified in the calculator, we select 1, if there are two walls, we enter the number 2 in the field.
Example order: fleece wallpaper, brite 100cm, fine pattern, wall height 2.5m, wall width 3m, we have 1 wall to wallpaper.
What is the difference between the available pattern sizes?
At Dekorillo, customers can purchase wallpaper in two variants of pattern size: fine pattern and large pattern. They differ in scaling to the dimension base. The fine pattern is a 50cm base scale, the large pattern is a 100cm base. Depending on the design, it is possible to prepare an individual size of the design within the framework of an individual order.
An illustrative visualization of the size of the fine pattern and the large pattern on the example of the Bouquet wallpaper:
Fine Pattern.
Large Pattern.
What size pattern will I get on the wallpaper sample?
Customers can purchase wallpaper samples at Dekorillo. Samples are available by product type – i.e., samples of interlining wallpaper, samples of wallpaper on polyester weaving. When ordering samples of our wallpapers, the customer receives a set of three samples: a full scaled wallpaper pattern up to 25x25cm, a fragment of the fine pattern in 1:1 scale, a fragment of the large pattern in 1:1 scale.
Below is a summary of the size of the patterns on the example of the Vintage Flowers wallpaper. Wallpaper with a repeating pattern.
Below is a summary of the size of the patterns using the Idyllic Street wallpaper as an example. Mural with character fragments scaled to 280x300cm.
What should the wall preparation for wallpaper look like?
Before gluing wallpaper, prepare the substrate properly. The wall should be cleaned of dust and degreased and primed. Note that the wallpaper application can be done after approx. 2-3 weeks after the last painting.
Which wallpaper adhesive should I choose?
Both wallpaper priming granules and ready-to-use adhesive can be used for wallpaper application. Apply the adhesive only to the wall (not to the wallpaper).
How to glue the wallpaper?
Start gluing the wallpaper from the top, one brite next to the other (brites do not overlap). In the case of both interlining and polyester fabric wallpapers, we only lubricate the wall with glue. Attention! Please make a visual inspection of the wallpaper (especially the consistency of the pattern on each strip) by spreading it on a dry, flat surface before gluing.
What are the sizes of wallpapers available at Dekorillo?
Wallpaper is sold by the square meter with a width of 50cm or 100cm (depending on the option chosen).
Where can I find a detailed wallpaper application guide?
Wall stickers – including maps and measures
On what material are the stickers ( including measures) printed?
We print the stickers on the highest quality polyester self-adhesive fabric, which is one hundred percent safe and child-friendly (can be used in children’s rooms as well as nurseries and kindergartens). Each is produced in our own printing plant, directly after the order is placed. This means that the acrylic-based adhesive covering the sticker is fresh, so it bonds perfectly to the substrate. We never print “for stock.” We produce stickers -with and -without transport film. We use the transport film most often for thin items on the sticker pattern or on maps. Its use ensures that a “more complicated” sticker can be applied without any problems.
What should the preparation of the substrate look like?
The surface to which the sticker is applied must be cleaned of dust, grease and other contaminants that could adversely affect the sticking of the sticker. Keep in mind that the application must not take place immediately after painting the wall – wait approx. 28 days. As a result of the use of various varnishes and paints on the walls, it is worth conducting a test before applying the sticker, before the final application of the film, which will determine whether the film will work. Before sticking the sticker, it is a good idea to prepare yourself a squeegee or cloth to make the job easier. We recommend that you allow the stickers to spread out on a flat surface after removing them from the package.
On what surface do stickers stick best?
Stickers have the best adhesion to walls painted with acrylic paints. We do not recommend sticking stickers on walls covered with latex paint. The stickers will also stick perfectly on flat surfaces like a window or mirror.
Where can I find a detailed sticker application guide?
Discount coupons and promotions
How to activate a discount coupon?
If you have a discount coupon and want to use it, after adding products to your cart, enter the coupon text in the “Coupon Code” field and confirm with the “Apply Coupon” button. The value of the basket will decrease by the value of the coupon.
Coupon field on the Cart page
Coupon field on the Order page
No answer to your question?
Send your question through the contact form, we will respond as soon as possible! 🙂